Printer Maintenance / Tools >Update the Printer >Printer Update Options > Do Not CheckOn the question "Do you want to turn on Printer Updates?" select "No" to off printer updates.Then press HomePlease tell if I missed something. I hope that this small instruction works for you, stay safe and take care. Also, I'm finding something about downgrade for 910 and 962 cartridges, but no result for now." title=""Non-HP Chip Detected" error message for 902/903/952/953/972/973 - Firmware Update. Fixed! Working method.">full image - Repost: "Non-HP Chip Detected" error message for 902/903/952/953/972/973 - Firmware Update. Fixed! Working method. (from Reddit.com, "Non-HP Chip Detected" error message for 902/903/952/953/972/973 - Firmware Update. Fixed! Working method.)
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**Hi!**It is a working instruction for people who faced with such errors:If you are an owner of device which uses HP 902/903/952/953/972/973 cartridges, these errors were caused by blocking firmware updates. HP releases firmware updates several times a year to block compatible cartridges from working to sell their ones more. These updates don't improve performance or add new functions - only block compatible cartridges.To keep printing with your compatible cartridges and continue saving money, you can downgrade your HP printer firmware. It will not affect your printer, it is original software - just older version (no difference with current one in options/features/performance).That's very easy to do - takes 5-10 minutes.Do not skip step 7 about turning of these updates via printer display to prevent this issue in the future!Let's do it!1. Download a firmware downgrade installer for your printer model:***It works only on Windows OSHP OfficeJet Pro 6950 (902/903)HP OfficeJet Pro 6954 (902/903)HP OfficeJet Pro 6958 (902/903)HP OfficeJet Pro 6960 (902/903)HP OfficeJet Pro 6962 (902/903)HP OfficeJet Pro 6968 (902/903)HP OfficeJet Pro 6970 (902/903)HP OfficeJet Pro 6975 (902/903)HP OfficeJet Pro 6978 (902/903)HP OfficeJet Pro 7720 (952/953)HP OfficeJet Pro 7730 (952/953)HP OfficeJet Pro 7740 (952/953)HP OfficeJet Pro 8210 / 8216 / 8218 (952/953)HP OfficeJet Pro 8710 / 8715 / 8718 (952/953)HP OfficeJet Pro 8720 / 8725 (952/953)HP OfficeJet Pro 8730 / 8740 / 8745 (952/953)HP PageWide Pro 352dw (972/973)HP PageWide Pro MFP 377dw (972/973)HP PageWide Pro 452dn (972/973)HP PageWide Pro 452dw (972/973)HP PageWide Pro MFP 477dw (972/973)HP PageWide Pro 552dw (972/973)HP PageWide Pro MFP 577dw (972/973)HP PageWide Managed P55250dw (972/973)HP PageWide Managed P57750dw (972/973)2. Run the installer. Click “Show more” and “Run anyway” if antivirus makes an alert. ************This file is fully safe - it's just previous HP firmware for your device (1847AR version). You could see a few windows asking to confirm the running of the file and for access to your home network. Please allow all of them to continue.3. Wait for 30-60 sec while updater find your device (be sure that it connected to your computer by wifi or cable.4. Select your device and click Update.5. Wait for 3-5 min while it updating, you could see the update process on the printer display. **** If it shows "Update failed" - close the program / reboot the printer / run the installer (a few times if error appears again). Also, please clean the printing queue.6. In the end, you see the message that your device was successfully updated and printer should do a Printer Maintenance - it usually takes 2-3 min.* If you see the message "Used or counterfeit, the contents of the original HP cartridges have been depleted. If they were sold to you as new" - it could not show the level of ink, but cartridges should work".7. Last important thing - if you want to prevent this problem in the future at all, you may turn off automatic updates (once again - HP makes them only to block compatible cartridges, not for better performance, new functions etc.):On the printer control panel:Click Setting / Setup icon >Printer Maintenance / Tools >Update the Printer >Printer Update Options > Do Not CheckOn the question "Do you want to turn on Printer Updates?" select "No" to off printer updates.Then press HomePlease tell if I missed something. I hope that this small instruction works for you, stay safe and take care. Also, I'm finding something about downgrade for 910 and 962 cartridges, but no result for now.
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